Privacy Policy

AVRonline.co.uk - Privacy Policy

1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION

  • User privacy and data protection are human rights
  • We have a duty of care to the people within our data
  • Data is a liability, it should only be collected and processed when absolutely necessary
  • We loathe spam as much as you do!
  • We will never sell, rent or otherwise distribute or make public your personal information

2.0 RELEVANT LEGISLATION
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

This site's compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences' specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found below) for clarification.

3.0 PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY WE COLLECT IT
This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer's IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 5.0 below).
GA makes use of cookies, details of which can be found on Google's developer guides. FYI our website uses the analytics.js implementation of GA.
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

3.2 Contact forms and email links
Should you choose to contact us using the details
on our Contact us page, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 5.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP).

3.3 Email newsletter
If you choose to join our email newsletter your email address will remain within our database for as long as we continue to use email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you please send your email to us using the email account that is subscribed to the mailing list. If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter. While your email address remains within the AVRonline.co.uk database, you will receive periodic newsletter-style emails from us.

4.0 OUR THIRD PARTY DATA PROCESSORS
From time to time we may use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. All these third parties are based in the USA and are EU-U.S Privacy Shield compliant. Current third party data processors are:

  • Google (Privacy policy) - we use Google Analytics to collect anonymous usage statistics on our website so that we may analyse and improve our service to you.

5.0 DATA BREACHES
We will report any unlawful data breach of this website's database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

6.0 DATA CONTROLLER
The data controller of this website is: Mr. K. Hewitt, a director of AVRonline Limited operating from 15/16 Jubilee End, Manningtree, Essex. CO11 1UR .

7.0 CHANGES TO OUR PRIVACY POLICY
This privacy policy may change from time to time in line with relevant legislation and industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.